Industry case
Engineering & Machine Tools

Tech doc + CMS 2

Client

Leading company in the machinery sector specializing in plastic profile extrusion equipment

Requirement

To identify a single, proactive partner in order to outsource the authoring and translation of technical manuals internationally, integrating the two processes and computerizing the workflow.

Solution

  • Support from an outsourced technical writing and language management team with a specific Project Manager
  • Customer’s TMX shared, plus creation of an ad hoc glossary
  • Industrialization of the authoring process, integrated with translation
  • Consulting and implementation of Docutech content management system for NETCOM technical documentation
  • Introduction of training through creation of content on e-learning platforms
  • Creation of 3D content for new product launches (photorealistic images and videos)

Outcome

  • More efficient authoring and translation process
  • Optimization of costs and supplier management thanks to a single partner capable of managing complex activities stemming from the product’s lifecycle
  • High engagement of project contact points
  • Strategic partnership for foreign markets using localized content

Service lines involved

Technologies involved

Language Technologies
Transit
Translation and localization
Language Technologies
TermStar
Terminology management

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