Industry case
Engineering & Machine Tools
Technical file
Client
Italian global leader in snowmaking systems
Requirement
To identify a single, proactive partner able to optimize processes and costs in the preparation of technical files, and for the translation and printing of technical documentation and manuals.
Solution
- Creation of a dedicated Product Knowledge team, coordinated by a certification engineer with expert knowledge of the client's internal regulations and standards (from a mechanical, electrical, and software point of view)
- Complete outsourcing of the management and creation of the technical file
- Worked with project managers in STAR7's Global Content service line for the management of language services (especially multilingual translations)
- On-demand printing service
Outcome
- Certification engineer with expertise in regulations and CE certification
- Efficiency of information processes throughout the entire product lifecycle
- Optimization of costs and supplier management thanks to a single partner capable of managing complex activities stemming from the product information life cycle
- Consultancy in the design phase
- Autonomous management of the process, thanks to in-depth technical knowledge of the product, requiring minimal effort from the client in terms of sharing information
- STAR Group network able to provide reliable multilingual translation activities
