Industry case
Engineering & Machine Tools

Technical file

Client

Italian global leader in snowmaking systems

Requirement

To identify a single, proactive partner able to optimize processes and costs in the preparation of technical files, and for the translation and printing of technical documentation and manuals.

Solution

  • Creation of a dedicated Product Knowledge team, coordinated by a certification engineer with expert knowledge of the client's internal regulations and standards (from a mechanical, electrical, and software point of view)
  • Complete outsourcing of the management and creation of the technical file
  • Worked with project managers in STAR7's Global Content service line for the management of language services (especially multilingual translations)
  • On-demand printing service

Outcome

  • Certification engineer with expertise in regulations and CE certification
  • Efficiency of information processes throughout the entire product lifecycle
  • Optimization of costs and supplier management thanks to a single partner capable of managing complex activities stemming from the product information life cycle
  • Consultancy in the design phase
  • Autonomous management of the process, thanks to in-depth technical knowledge of the product, requiring minimal effort from the client in terms of sharing information
  • STAR Group network able to provide reliable multilingual translation activities

Service lines involved

Technologies involved

Language Technologies
Transit
Translation and localization
Language Technologies
TermStar
Terminology management

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