Industry case
Engineering & Machine Tools

Technical file

Client

Italian global leader in snowmaking systems.

Requirement

To identify a single, proactive partner able to optimise processes and costs in the preparation of technical files, and for the translation and printing of technical documentation and manuals.

Solution

  • Creation of a dedicated Product Knowledge team, coordinated by a certification engineer with expert knowledge of the client's internal regulations and standards (from a mechanical, electrical and software point of view)
  • Complete outsourcing of the management and creation of the technical file
  • Worked with project managers in STAR7's Global Content service line for the management of language services (especially multilingual translations)
  • On-demand printing service

Outcome

  • Certification engineer with expertise in regulations and CE certification
  • Efficiency of information processes throughout the entire product lifecycle
  • Optimisation of costs and supplier management thanks to a single partner capable of managing complex activities stemming from the product information lifecycle
  • Consultancy in the design phase
  • Autonomous management of the process, thanks to in-depth technical knowledge of the product, requiring minimal effort from the client in terms of sharing information
  • STAR Group network able to provide reliable multilingual translation activities

Service lines involved

Technologies involved

Language Technologies
Transit
Translation and localisation
Language Technologies
TermStar
Terminology management

Want to know more?

Alessandro Bovo
Alessandro Bovo
Client Account & BD leader
Contact us