Tech doc + CMS

Leader in the sector of machine tools, vertical lathes and milling machines.

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To coordinate and provide fast, efficient support throughout the lifecycle of technical manuals

• A single partner to assist in the creation and translation of technical documentation, in partnership with specialist internal staff
• Consulting for the implementation of a CMS (Docutech) developed by a STAR7 partner
• Creation of spare parts catalogues
• Provision of multilingual services
• On-demand printing and kitting for user and maintenance manuals

• Ability to use a tried and tested CMS (Docutech)
• Reduction of authoring costs by reworking existing content
• Reduced translation costs thanks to CMS and translation memory integration
• Improved quality of translations thanks to a personalised technical glossary
• Support of the STAR Group network during installation at the customer's offices, availing of the interpreting service
• Delivery of the user and maintenance manual in line with the time to market
• Simplified workflow management thanks to a single partner for authoring, translation and printing services